Proposed Water Rates Adjustment

Helix Water District is proposing an adjustment to water rates and charges. The district’s board of directors will hold a public hearing at 5 p.m. on April 26, 2023, to discuss and consider adopting the new water rates.

The public is invited to attend the ...

Drought and Continued Conservation

In response to drought conditions, the State Water Resources Control Board directed all water utilities in California to implement their Level 2 water conservation measures under an emergency regulation. Although some parts of the state received abundant ...

Go Paperless

When it's time to pay your water bill, we send you an email or text message reminder that shows the amount due. Click a button to pay from your online account and you're done. Or click a button to view your bill statement online, then pay.

Follow these ste...

Help for Low Income Households

The program offers a one-time payment to help low-income households pay water bills. 

Two nonprofits here in the San Diego region are managing applications:

• If you live in La Mesa, Lemon Grove, Casa de Oro (91941 zip code) or Mt. Helix, contact Cam...

Helix replaces two large valves at the backbone of its system

We recently replaced two large valves that over half of our 277,000 Helix customers depend on each day.

Replacing these valves improves the operation and reliability of the district's largest transmission lines. 

Located at a flow control ...

Scam alert

On Monday, March 6, a Helix customer reported that two individuals said they were Helix Water District employees and requested to enter the customer’s home to test the plumbing. 

Please be vigilant - impostors sometimes pose as utility w...

Helix Water District launches 2023 Lake Jennings Spring Photo Contest

Helix Water District is launching its 13^th annual Spring Photo Contest to share the beauty and fun outdoor activities available at Lake Jennings. The contest seeks engaging photos to highlight and promote Lake Jennings with our local communities. ...

Watch: Construction complete on Tunnel Hill tanks

This month, we completed an extensive rehabilitation of our Tunnel Hill tanks, which are located above Interstate 8 near the Los Coaches exit. These tanks store and provide water to thousands of customers in Lakeside and El Cajon.

The first phase of the pr...

Never pay a fee with electronic checks

Our payment processing vendor recently issued an email to autopay customers regarding changes to credit card and debit card payment fees. Thankfully, these fees do not apply to customers using electronic checks. 

If you are already paying your Hel...

Enter your WaterSmart landscape for a chance to win!

Enter Helix Water District’s 19^th Annual WaterSmart Landscape Contest. We want to recognize Helix customers who have beautiful, colorful and water-efficient landscapes and award a grand prize $250 gift card to the nursery of your choice.

 What is ...

Wet January bolsters Helix's local water supply

Photo: Lake Cuyamaca under clear skies and Stonewall Peak in background. (Credit: April Vasquez/Unsplash)

This winter is off to a wet start across California and here in San Diego, as well. When winter storms find their way to San Diego, they change how mu...

See our new outages map!

We want it to make it easy for you to find the information you’re looking for on our website, especially when it comes to your water service. That’s why we released a new interactive map on hwd.com where customers can check on the stat...

2022 in Review: Infrastructure Investment

Infrastructure describes the physical systems we use and rely on every day to bring water to you. Last year, Helix reinvested $16.1 million in our water treatment and distribution infrastructure, laying the groundwork for the next 75-100 years. Here’s a s...

Try this! A new way to explore Lake Jennings

The most beautiful views of Lake Jennings are from a boat on the lake. There’s nothing quite like being out on the water. Now, these views are even better. Lake Jennings just received new rental boats that allow you to explore the lake in a new and unforg...

WaterSmart Landscape Workshop Series - Register Now!

An investment in a water-efficient landscape will pay big, long-term dividends – a smaller water bill every two months, less maintenance, more living space and higher property value. There’s a lot to learn, which is why we offer a free WaterSmart Landscap...

Helix board elects president and vice president

At their January 4, 2023, meeting, the Helix board elected Director Kathleen Coates Hedberg to serve a second year as board president and Director Dan McMillan to serve as vice president.

Hedberg is a third-generation water professional and licensed civil ...

Happy holidays

All of us at Helix Water District wish you happy holidays and all the best in the new year!

Read on...

Get a $150 rebate for your flow monitoring device!

Our smart leak detector/flow monitoring device rebate has increased from $100 to $150 for qualifying devices! These flow recorders monitor your home’s water use and can help detect leaks in your private plumbing when attached to your water meter...

Take a look at NOAA’s La Niña update

Get ready for a third year of La Niña and drought in California. Scientists at the National Oceanographic and Atmospheric Administration reported in early September a 91% chance that La Niña will continue through November, and an 80% chance that it will c...

Charging forward: Helix gets first electric truck

Helix Water District received its first all-electric, zero-emission, Ford F-150 Lightning pickup truck — another milestone in the organization’s sustainability plans.

“Converting public and private fleets to zero-emission truc...

EPA announces $18 Million WIFIA loan to Helix Water District for drinking water resiliency

From EPA Press Release Issued September 13, 2022

WASHINGTON – Today, at an event in Southern California, the U.S. Environmental Protection Agency (EPA) announced an $18 million Water Infrastructure Finance and Innovation Act (WIFIA) loan to Helix Water Dis...

East County AWP construction map

Construction has begun on the East County Advanced Water Purification Program. The state-of-the-art program will provide drought-proof water and up to 30% of east county’s drinking water supply. It is a partnership between Helix Water District, Padre Dam ...

Helix names Brian Olney new General Manager

On August 3, the Helix Water District Board of Directors announced that Brian Olney will be this organization’s new general manager, effective September 1, 2022. This is good news for Helix and for the communities we serve. Brian was appointed t...