News Flash


20 Stories
Posted on: March 10, 2023

Helix replaces two large valves at the backbone of its system


We recently replaced two large valves that over half of our 277,000 Helix customers depend on each day.

Replacing these valves improves the operation and reliability of the district's largest transmission lines. 

Located at a flow control ...

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Posted on: March 6, 2023

Scam alert

Person in orange jumpsuit with toolbox knocking on front door

On Monday, March 6, a Helix customer reported that two individuals said they were Helix Water District employees and requested to enter the customer’s home to test the plumbing. 

Please be vigilant - impostors sometimes pose as utility w...

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Posted on: March 1, 2023

Helix Water District launches 2023 Lake Jennings Spring Photo Contest

Sun setting in line with floating dock at lake jennings

Helix Water District is launching its 13th annual Spring Photo Contest to share the beauty and fun outdoor activities available at Lake Jennings. The contest seeks engaging photos to highlight and promote Lake Jennings with our local communities. ...

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Posted on: February 22, 2023

Watch: Construction complete on Tunnel Hill tanks

Aerial image of two tanks in Helix Water District service area

This month, we completed an extensive rehabilitation of our Tunnel Hill tanks, which are located above Interstate 8 near the Los Coaches exit. These tanks store and provide water to thousands of customers in Lakeside and El Cajon.

The first phase of the pr...

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Posted on: February 16, 2023

Never pay a fee with electronic checks

Professional woman with reuseable water bottle

Our payment processing vendor recently issued an email to autopay customers regarding changes to credit card and debit card payment fees. Thankfully, these fees do not apply to customers using electronic checks. 

If you are already paying your Hel...

Read more about eChecks

Posted on: February 16, 2023

Enter your WaterSmart landscape for a chance to win!


Enter Helix Water District’s 19th Annual WaterSmart Landscape Contest. We want to recognize Helix customers who have beautiful, colorful and water-efficient landscapes and award a grand prize $250 gift card to the nursery of your choice.

 What is ...

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Posted on: February 7, 2023

Wet January bolsters Helix's local water supply

Photo: Lake Cuyamaca under clear skies and Stonewall Peak in background. (Credit: April Vasquez/Unsplash)

This winter is off to a wet start across California and here in San Diego, as well. When winter storms find their way to San Diego, they change how mu...

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Posted on: January 26, 2023

See our new outages map!

Orange traffic cone.

We want it to make it easy for you to find the information you’re looking for on our website, especially when it comes to your water service. That’s why we released a new interactive map on where customers can check on the stat...


Posted on: January 17, 2023

2022 in Review: Infrastructure Investment

Orange traffic cone.

Infrastructure describes the physical systems we use and rely on every day to bring water to you. Last year, Helix reinvested $16.1 million in our water treatment and distribution infrastructure, laying the groundwork for the next 75-100 years. Here’s a s...

Read more about investment in infrastructure

Posted on: January 13, 2023

Try this! A new way to explore Lake Jennings

Person enjoying lake jennings by boat in a clear kayak

The most beautiful views of Lake Jennings are from a boat on the lake. There’s nothing quite like being out on the water. Now, these views are even better. Lake Jennings just received new rental boats that allow you to explore the lake in a new and unforg...


Posted on: January 12, 2023

WaterSmart Landscape Workshop Series - Register Now!

Citrus aurantium

An investment in a water-efficient landscape will pay big, long-term dividends – a smaller water bill every two months, less maintenance, more living space and higher property value. There’s a lot to learn, which is why we offer a free WaterSmart Landscap...

Read more about workshops

Posted on: January 6, 2023

Helix board elects president and vice president

a gavel and an American flag in the background

At their January 4, 2023, meeting, the Helix board elected Director Kathleen Coates Hedberg to serve a second year as board president and Director Dan McMillan to serve as vice president.

Hedberg is a third-generation water professional and licensed civil ...

More on Board Elections

Posted on: December 22, 2022

Happy holidays

All of us at Helix Water District wish you happy holidays and all the best in the new year!

Read on...

Posted on: November 14, 2022

Help for Low Income Households


The program offers a one-time payment to help low-income households pay water bills. 

Two nonprofits here in the San Diego region are managing applications:

  • If you live in La Mesa, Lemon Grove, Casa de Oro (91941 zip code) or Mt. Helix, contact Cam...
Read more about water bill assistance

Posted on: October 19, 2022

Get a $150 rebate for your flow monitoring device!

Our smart leak detector/flow monitoring device rebate has increased from $100 to $150 for qualifying devices! These flow recorders monitor your home’s water use and can help detect leaks in your private plumbing when attached to your water meter...

Read on...

Posted on: September 27, 2022

Take a look at NOAA’s La Niña update

Get ready for a third year of La Niña and drought in California. Scientists at the National Oceanographic and Atmospheric Administration reported in early September a 91% chance that La Niña will continue through November, and an 80% chance that it will c...

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Posted on: September 21, 2022

Charging forward: Helix gets first electric truck

Helix Water District received its first all-electric, zero-emission, Ford F-150 Lightning pickup truck — another milestone in the organization’s sustainability plans.

“Converting public and private fleets to zero-emission truc...

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Posted on: September 14, 2022

EPA announces $18 Million WIFIA loan to Helix Water District for drinking water resiliency

From EPA Press Release Issued September 13, 2022

WASHINGTON – Today, at an event in Southern California, the U.S. Environmental Protection Agency (EPA) announced an $18 million Water Infrastructure Finance and Innovation Act (WIFIA) loan to Helix Water Dis...

Read more about WIFIA loan

Posted on: September 12, 2022

East County AWP construction map

Construction has begun on the East County Advanced Water Purification Program. The state-of-the-art program will provide drought-proof water and up to 30% of east county’s drinking water supply. It is a partnership between Helix Water District, Padre Dam ...

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Posted on: August 5, 2022

Helix names Brian Olney new General Manager

On August 3, the Helix Water District Board of Directors announced that Brian Olney will be this organization’s new general manager, effective September 1, 2022. This is good news for Helix and for the communities we serve. Brian was appointed t...

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