If
your water appears dirty or muddy, it may be due to construction
or maintenance within Helix's distribution system. Sand or sediment
in the water lines is most commonly caused by routine flushing
of the distribution system through the fire hydrants. This is
a routine preventive maintenance activity conducted regularly
by Helix Water District.
Flushing
the water system on a routine basis removes sediment from
lines and keeps the entire distribution system refreshed.
As a result of the flushing procedure, residents in the immediate
vicinity of the work may experience temporary discoloration
of their water. This discoloration consists primarily of harmless
silt and precipitates and does not affect the safety of the
water.
Crews
post signs in the areas in which they are working to help
make customers aware of the preventive maintenance activity.
If you experience discoloration in your water after crews
have been flushing in your neighborhood, clear the pipes in
your own home by running all water faucets for a minute or
two. If a few minutes of internal flushing does not seem to
improve the water color and both the hot and cold water are
affected, please call us. If just the hot water is affected,
see the hot water heater flushing instructions below on performing
periodic flushing maintenance on your hot water heater.
What
color are you seeing?
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